At TheHandicapScooter.com , we are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, protect, and handle your information when you visit or make a purchase on our website.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We collect information to provide better services and to improve your shopping experience. The types of information we collect include:

1.1 Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Details (handled securely by payment gateway—we do not store card details)

1.2 Device & Usage Information

Automatically collected when you browse or visit our website:

  • IP Address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of visit

  • Referring website

  • Cookies and tracking technologies

1.3 Order Information

Details of products purchased, order history, and payment confirmations.

1.4 Communication Information

Any messages, emails, or inquiries you send to us.

 

How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Create and manage your account

  • Communicate about your orders, support, or inquiries

  • Improve website performance and user experience

  • Detect and prevent fraud or misuse

  • Send promotional emails or offers (only if you opt-in)

  • Maintain our legal and business records

We never sell or rent your personal information to third parties.

 

How We Share Your Information

We may share your information with trusted third parties only when necessary:

3.1 Service Providers

  • Payment gateways (for secure payments)

  • Courier and logistics partners (for shipping your order)

  • Email/SMS service providers (for notifications)

  • Technical and hosting partners (to maintain the website)

3.2 Legal Requirements

We may disclose your information:

  • When required by law or government authorities

  • To prevent fraud or suspicious activity

  • To protect our rights, safety, or property

We do not share or sell your information for marketing by third parties.

 

Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance

  • Remember your preferences

  • Analyze user behavior

  • Personalize your shopping experience

You can disable cookies in your browser settings, but some website functions may not work properly.

 

Data Security

We use appropriate technical and organizational measures to protect your data, including:

  • Secure server infrastructure

  • Encrypted connections (HTTPS)

  • Limited access to data

  • Regular security checks

However, no online system is 100% secure; we cannot guarantee absolute security.

 

Data Retention

We retain your personal data for:

  • As long as required to fulfill your order

  • As long as your account is active

  • As long as required for legal and administrative purposes

You may request deletion of your account at any time.

 

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal data we hold

  • Correct or update your information

  • Request deletion of your data

  • Opt-out of marketing messages

  • Disable cookies

  • Withdraw consent (where applicable)

To exercise any of these rights, contact us at [info@thehandicapscooter.com].

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, practices, or privacy policies.

 

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18.
If you believe a minor has provided us information, contact us immediately to remove it.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with the “Last Updated” date. Your continued use of the website signifies your acceptance of any changes.

 

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us:

The Handicap Scooter
Email: info@thehandicapscooter.com
Phone: info@thehandicapscooter.com
Address: 7-9 Bapu Market, 584, Bhagirathpura, Indore – 452003 (M.P.), India