Welcome to TheHandicapScooter.com . By accessing or using our website and purchasing products from our online store, you agree to these Terms & Conditions. Please read them carefully.

About Us

Website: thehandicapscooter.com
Business Name: The Handicap Scooter
Email: info@thehandicapscooter.com
Phone: +91-9826024008
Address: 7-9 Bapu Market, 584, Bhagirathpura, Indore – 452003 (M.P.), India

 

Acceptance of Terms

By using our website or placing an order, you agree to follow and be legally bound by these Terms.
If you do not agree, please do not use our website.

 

Use of Website

You must not misuse the website, upload harmful content, attempt to hack, or copy our content without permission.
We may restrict access if misuse occurs.

 

Product Information

We ensure accurate product descriptions and images. However:

  • Actual product appearance may differ slightly

  • Specifications may change without notice

  • Product performance depends on usage conditions

If you need clarification before ordering, please contact us.

 

Pricing & Payment

  • Prices are shown in [Currency]

  • Prices may change at any time

  • Payment must be completed before dispatch

  • Accepted payment methods: Credit/Debit Cards, UPI, Net Banking, Wallets, etc.

An order is valid only after successful payment.

 

Orders & Confirmation

After placing an order, you will receive an Order Confirmation.
We may cancel orders due to:

  • Payment failure

  • Incorrect information

  • Stock issues

  • Fraud or suspicious activity

Refund will be provided only if we cancel the order before dispatch.

 

Shipping & Delivery

  • Orders are shipped to the address entered during checkout

  • Delivery timelines are estimated and may vary

  • We are not responsible for delays caused by courier partners

  • Once shipped, tracking details will be shared (if available)

  • Risk of loss transfers to you once handed to the courier

 

No Returns, No Refunds, No Cancellation Policy

This is the most important section and fully customized for your requirement.

8.1 No Returns

We operate under a strict NO RETURN policy.

Once a product is delivered, we do not accept any returns, including for reasons such as:

  • “Change of mind”

  • “Did not like the product”

  • Color or appearance difference

  • Size or weight expectation differences

  • Wrong product ordered by customer

  • Third-party installation issues

8.2 No Refunds

We follow a NO REFUND policy.

Refunds will NOT be provided after product dispatch under any circumstances, including:

  • Customer dissatisfaction

  • Delivery delay by courier

  • Personal reasons

  • Product not needed anymore

Refunds are issued only if we cancel the order ourselves before dispatch due to stock issues or internal problems.

8.3 No Exchange

Products cannot be exchanged for any other model, color, or variant.

8.4 Damaged / Missing Parts on Delivery

  • If a product is damaged during shipping, the customer must report it within 24 hours with photos and videos.

  • In such cases, we provide repair parts or replacements for the damaged part — not full product replacement.

  • Full product returns are not allowed.

 

Warranty

Products may include a manufacturer warranty, depending on the model.

Warranty does NOT cover:

  • Improper usage

  • Overloading

  • Water damage

  • Accidents

  • Unauthorized repairs

  • Wear & tear

Warranty service includes repairs or part replacement, not product replacement or refund.

Intellectual Property

All content on TheHandicapScooter.com is our property.
Unauthorized copying, distribution, or use is prohibited.

Privacy

Your use of this website is governed by our Privacy Policy.

Third-Party Services

We may use third-party providers for:

  • Shipping

  • Payments

  • Communication

  • Storage

We are not responsible for their actions or policies.

Limitation of Liability

We are not liable for:

  • Improper or unsafe use of scooters

  • Installation or assembly done by third parties

  • Injuries due to misuse

  • Indirect or consequential damages

  • Delays caused by courier companies

Our maximum liability is limited only to the product amount paid, and only if a valid claim applies.

Governing Law

These Terms & Conditions are governed by the laws of [Indore M.P ,India].

Any dispute will be handled exclusively in the courts of [7-9 Bapu Market, 584, Bhagirathpura, Indore – 452003 (M.P.), India].

Contact Us

For support or questions:

The Handicap Scooter
Email: info@thehandicapscooter.com
Phone: +91-9826024008
Address: 7-9 Bapu Market, 584, Bhagirathpura, Indore – 452003 (M.P.), India